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"lead users" are diverse
Human Computer Interaction in 2020
>
hci2020
>
User
>
Classic Curve
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(untitled branch)
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Map Branches
Stupidity
So many unnecessary failures
Default Thinking
(untitled branch)
Mobile Default Thinking
"stumbling progress"
Disruptive tech not deeply understood
All technologies/efficiencies are not in place
2020?
How much failure is required?
How much of this conference will be default thinking?
Pain
Value > Pain
Remember: SMS was a UI disaster
Pain hides in little tiny hard to reach corners....
Power of the mundane...
No waiting
phone# = SMS#
iPod accelerated scrolling
2020?
Ethnography >> UI design?
Or will users evolve?
Data
Trend: Functionality obsession -> Data Obsession
Media consumption
Access
Want everything with them all the time
Mobile Gmail Story
2020?
What will be media in 2020?
What will be my digital footprint?
Security
2020?
Will this always keep us from a safe mutual exchange?
(untitled branch)
Will there always be a security arms race?
Protection model to a 'safe merge'
By far, the quickest way to kill a product
Corp Gmail
Laptop
Trend: Keep people digitally safe
User
2020?
Will lead users change our concept of 'ease of use'?
(untitled branch)
Will Tribes take design away from us?
(untitled branch)
New Curve
"Tribes"
Blog Ecosystem: LifeHacker -> Hawkwings -> Hacker
(untitled branch)
Classic Curve
(untitled branch)
No longer 'early adopters'
"lead users" are diverse
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