Listening first

Map Branches

• The levers
  • Connect through trust
    • Thoughtful influence
      • Plan and prepare contributions
      • Thinking about impact - tailor approach
      • Empathic & sensitive to others thoughts and feelings
      • Build alliances and connections in advance
    • Trusted channel
      • Position in the flow of information
      • Know what is useful for others
      • Understanding others network of influence
      • Take an active role in helping others to develop
    • Concern for impact
      • Take actions that build trust & respect
      • Being sensitive to their impact & reputation
  • Align through meaning
    • No boundaries, operate across the organization
      • Forcefull action or language to assert your view
      • Confront others openly if standards are slipping
      • Unsolicited feedback, advice & criticism
    • Groundwork - Make things happen
      • Systematic, methodical & well organized
      • Follow up on commitments & initiatives
      • Get involved, do the little tasks to smooth things along
    • Tenacity
      • Keep coming back to the goal
      • Flexibility in finding ways to achieve that goal
      • Patience - Baby steps
  • Sustain through dialogue
    • Infectious passion
      • Believe in the power of the Organization and act on it
      • Be generous with your time and opinions of others
    • Humility
      • Being honest about your limits In expertise and knowledge
      • Admit to mistakes and errors
      • Seek support for you and your colleagues
    • Listening first
      • Seeking, championing and using others people's ideas and input
• Become a connected Leader
  • Understand the real
    • Power cliques
      • Foundation networks
  • Map out the formal real gap
    • Using the network
    • Alignment real & formal
    • Lateral flow
    • Voids
    • Transmitters versus receivers
    • External
    • Closing the gap
  • Evaluate your impact
    • Impact and characteristics
    • Developing strategies
    • Impact in context
  • Develop connected leadership characteristics
    • Integrated development
      • Connected development model
        • Values "This is right or wrong"
        • Social role "Good Leaders are"
        • Self-image "I can or I can't"
      • Developing awareness "reflection & practise"
    • Develop characteristics
      • Trust
      • Meaning
      • Dialogue
    • Development tactics
      • Twisted development
  • Build a supporting context
    • Contextual improvement
      • Opportunity
      • Clarity
      • Mediation
      • Culture
      • Balance
      • Freedom
• What they do
  • Take personal risk - In pursuit of a key goal
  • Influence others - Towards + engagement with a goal
  • Create perception of challenge and support within another person
• Create impact
  • Integrity
  • Utility
  • Warmth
  • Reciprocity
  • Maintenance

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